A new study suggests that 5G connectivity is overstated — many users have yet to experience improvements in mobile speed or reliability.
Research by Uswitch.com found that one in six mobile users felt the power of the technology was overstated, and less than half said they saw noticeable speed or reliability improvements after upgrading.
The study also found urban-rural disparities.
A total of 17% of people in rural areas say they have never been able to connect to a 5G network – three times the urban population.
It found that some parts of the UK were also struggling with other signals – in Yorkshire, only 48% of residents said they had reliable 4G service, while 14% said they often had to use a 2G network. Dating back to the 1990s.
Mobile networks have started announcing plans to phase out their older networks to make room for more 4G and 5G services in the coming years.
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“It’s no wonder that many consumers still don’t understand what the fuss is about compared to their everyday experience,” said Ernest Doku, a telecoms expert at Uswitch.com.
He said it was important to remember that 5G was first trialled in the UK only three years ago, so the technology was “still in its infancy”.
He added: “We’re still only scratching the surface of what it can do.
“When this technology achieves its potential – and more importantly is accessible to all – it will not only change the speed at which we move data, but the way we live.
“Because of our new hybrid normal, where multiple concurrent users in the home have become commonplace, and the rise of plug-and-play mobile broadband as a viable alternative to fixed-line services, 5G is likely to play a role in connecting our homes in multiple ways Play a key role that we may never have thought of.”
5G is the next generation of mobile communication technology.
It wasn’t until the introduction of 3G in the mid-2000s that web browsing became ubiquitous on smartphones.
The increase in 4G data capacity has since made video and music streaming a regular part of the smartphone experience as well.
As part of the 5G rollout, improvements in speed, bandwidth and access are promised to be huge.